Rob Goeller
After honing his craft in the banking industry for two decades, a desire to craft a more unique approach to customer service began to stir in him and so, he would then go on to start something with his business partner, Nate Spears; something that will eventually emerge as a developing name in the BPO industry: ClearSource!
Since founding ClearSource in Utah in late 2007, Rob has proven himself as a more hands-on CEO than most. He does his best to check on his people every now and then, crack a joke or two with them, and even working with them directly, all in the name of helping them reach their full potential in growth.
Nate Spears
One of Nate’s first forays into a leadership role was during his time working with for BMW Financial Services, where he helped future ClearSource collaborator Rob Goeller manage the outsourcing of customer support to third-party call centers.
It was also during that time when noticed that, unfortunately, not a lot of call centers focused on the quality of service being provided, but rather the quantity. It was with this vision that led him and Rob to launch ClearSource in 2008, with the goal of crafting a truly unique and exceptional customer experience that can fit into any business mold there is.
Lawrence Flitton
A distinguished executive in the customer experience industry, Lawrence has steered various companies, teams, and employees to achieve their desired success by driving net profitability, building shareholder value, optimizing organizational structures, processes, and budgets, and improving competitive market positioning.
With more than two decades in the profession and counting, he has truly made a name for himself not just in the trade but also among the people that he has worked with.
He accomplished all these feats and more with his personal brand of humble, efficient leadership.
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