As a Customer Experience connoisseur, I am skilled in designing and implementing exceptional Customer Experience solutions.

Relationships and trust are of utmost importance to me, both personally and professionally. I'm dedicated to helping clients solve for inefficiencies and obstacles in their customer care operations.

I live life passionately and intentionally. I pride myself on my ability to:

• Understand others and what matters most to them.
• Solve complex operational problems and/or contact center challenges.
• Improve the customer journey to create a stronger connection between brand & customer.

Colleagues and partners would describe me as dedicated, hard-working, adaptable and willing to roll my sleeves up and jump in when needed.